Return-It
Self-Serve
Convenient access
to recycling
The Return-It Self-Serve is a Reverse Vending Machine (RVM) providing an efficient and effective recycling technology system that allows consumers to insert their eligible containers into a standalone unit. The RVM unit will be situated in areas that are most accessible to local users.
A more safer, effective
& precise way
Like Automated Teller Machines,
the Return-It Self-Serve will not only make for a more convenient, safer and effective user experience
but will precisely process the recycling exchange and transaction in real time.
Get your refund fast
Consumers need only follow
3 simple steps to have the transaction completed and refunds (10c per eligible container) paid into user accounts* on completion of the transaction.
* Users must ensure they have a registered Return-It Express account with their contain deposit scheme operator.
Get Started
Create your Return-It Express account and start recycling with Return-It Self-Serve today!
How it works
As in most states across Australia, returning an eligible drink container to
a Return-It Self-Serve will provide a 10c refund per container under the relevant container deposit scheme. A Return-It Reverse Vending Machine situated in
a standalone locality makes recycling easy.
All you need to do is follow these 3 simple steps:
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With your mobile, place your Return-It Express Account
QR Code over the scanner located at the front of the machine.
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Insert your empty containers
into the machine.
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When finished, take your
printed receipt which shows
your refund details.
Your refund will be in your Return-It Express account within 24 hours.
FAQ
Do I need a Return-It Express Account before I can use the Return-It Self-Serve?
Yes. You will need to register with Return-It Express and ensure your bank account details are correct to receive your refund.
Can I get a Cash Refund from a Return-It Self-Serve?
Unfortunately, No. You will need to register a Return-It Express account and ensure your bank account details are correct to receive your Exchange Refund.
When will my refund be deposited into my account?
Upon completion of your Self-Serve transaction, you will receive a receipt of your container count and value of your refund. This will be deposited into your nominated Return-It Express account within 24 hrs.
How Do I Use the RVM?
Simply follow the Instructional Steps on the sign in front of the Return-It Self-Serve machine near the container insertion point.
What if I do not agree with the container count or there seems to be a fault with the RVM system’s transaction?
Simply contact our Return-It customer contact centre on: (02) 6280 8538 and we’ll attend to your query.
Do I need to Remove the Container Lids and Bottle Caps?
Yes. It is important you remove the container lids and bottle caps before inserting into the Return-It Self-Serve.
What Container Recycle Scheme Will I Be Using?
In the ACT, Return-It recycles for the Exchange for Change, ACT Container Deposit Scheme.